Job Title: AV Event Technician
Location: London & Surrounds
Reports To: AV/Technical Manager
Job Type: Full-Time, On-Site and Event-Based
Salary: Competitive

Role Overview

The AV Event Technician is responsible for setting up, operating, and supporting audio-visual equipment for a wide range of events, including corporate meetings, conferences, live performances, and exhibitions. This role involves working closely with event coordinators, clients, and technical teams to deliver seamless AV experiences, often under tight deadlines and in dynamic environments. The ideal candidate will have hands-on experience with AV technology, a customer-focused attitude, and the ability to troubleshoot technical issues in real time.

Key Responsibilities

• Setup and Operation

  • Install and configure audio, visual, and lighting equipment for events, including projectors, screens, microphones, speakers, video displays, lighting rigs, and control systems.
  • Operate sound desks, lighting consoles, and video equipment during events, ensuring high-quality performance and minimal disruption.
  • Run technical rehearsals and sound checks, collaborating with speakers, performers, and clients to confirm equipment settings.

• Technical Support and Troubleshooting

  • Provide on-site technical support during events, addressing issues quickly to minimize interruptions.
  • Conduct routine maintenance on AV equipment, ensuring readiness and reliability.
  • Identify and troubleshoot hardware or software issues with AV systems and escalate unresolved issues to senior technicians if necessary.

• Customer Service and Communication

  • Act as a point of contact for clients during events, providing professional and courteous assistance.
  • Communicate technical information effectively to both technical and non-technical clients and team members.
  • Ensure a high standard of customer service and support for all AV services.

• Inventory and Equipment Management

  • Assist with equipment preparation for each event, including testing, packing, and loading/unloading.
  • Manage and track inventory of AV equipment, identifying any missing or damaged items.
  • Ensure that all equipment is cleaned, stored, and maintained according to company standards.

• Health and Safety Compliance

  • Adhere to all health and safety regulations and company policies, especially when working at height or with heavy equipment.
  • Conduct risk assessments and ensure safe practices when setting up equipment and managing event logistics.

Skills and Qualifications

• Proven experience as an AV Technician in events, hospitality, or a related industry.
• Strong knowledge of AV systems including sound desks, video projectors, lighting consoles, and associated control software.
• Proficiency in troubleshooting AV equipment and resolving technical issues.
• Excellent communication skills with a customer-focused approach.
• Ability to work under pressure in a fast-paced environment and adapt to changes quickly.
• Full UK Driving License may be required.
• Relevant certifications (e.g., AVIXA CTS) or training in AV technology are beneficial but not essential.

Work Conditions

• This role often involves long hours, weekend work, and travel between event locations.
• Lifting and physical activity are required, as well as work at height for some setups.
• Flexibility with working hours is essential, as event schedules may vary.

Benefits

• Competitive salary with overtime opportunities.
• Access to ongoing training and certifications to expand AV skills.
• Opportunities for career growth within a dynamic event production team.