Job Title: QSHE Manager
Location: Manchester
Reports To: Directors
Job Type: Permanent, Full-Time

Job Summary

Our client is seeking a QSHE Manager to oversee and coordinate Quality, Safety, Health, and Environmental (QSHE) programs within their event operations. The role involves ensuring compliance with legal, regulatory, and industry standards while promoting continuous improvement across all areas, specifically for event production and equipment handling.

Key Responsibilities

Quality Management:

• Develop and implement ISO 9001 quality management systems for consistent service and equipment standards.
• Conduct inspections and audits on event setups, equipment, and operations to identify improvement areas.
• Monitor and analyze quality metrics related to event delivery and customer satisfaction.
• Manage supplier quality and assess the performance of subcontractors and hired services.

Safety Management:

• Establish and implement health and safety processes (ISO 45001) tailored to event production and equipment handling.
• Perform risk assessments for event sites, equipment setup, and load-in/load-out operations.
• Investigate incidents and implement corrective actions to prevent reoccurrence.
• Conduct safety training and awareness programs for staff and crew members.

Environmental Management:

• Maintain an ISO 14001 environmental management system, ensuring regulatory compliance in event operations.
• Track and report on environmental performance indicators, including waste generation and energy consumption.
• Lead initiatives to reduce the company's environmental impact.

Regulatory Compliance:

• Stay updated on laws, regulations, and standards related to event production and equipment handling.
• Develop and maintain compliance programs and procedures for event operations.
• Collaborate with event organizers, venue management, and stakeholders to ensure compliance.
• Represent the company during external audits and inspections.

Training and Communication:

• Develop and deliver training programs on quality, safety, health, and environmental topics for event staff.
• Communicate policies, procedures, and best practices across teams and stakeholders.
• Foster a culture of continuous improvement and employee engagement in QSHE practices.

Documentation and Reporting:

• Maintain accurate records and documentation for QSHE programs relevant to event operations.
• Prepare and present reports on QSHE performance to management and stakeholders.
• Ensure timely reporting and regulatory compliance for event activities.

Skills and Key Attributes

• Full UK Driving License and access to own transport.
• Bachelor's degree in a relevant field (e.g., Occupational Health and Safety, Risk Management, Quality Management) or equivalent experience.
• Certifications in NEBOSH, IOSH, or OSHA are required.
• Proven experience in QSHE management, ideally within the events or entertainment industry.
• Strong knowledge of applicable laws, regulations, and standards in event production.
• Excellent analytical, problem-solving, and decision-making skills, especially in dynamic event environments.
• Proficiency in Microsoft Office and related software.

Training and Progression

Ongoing training is available, and proactive individuals have opportunities for career advancement within the expanding company.

Working Hours

This role requires flexibility, including weekend work as necessary to meet business needs. The company strives to support a healthy work-life balance.

Benefits

• 28 days holiday per year, with an additional day after five years of continuous service.
• Comprehensive healthcare package covering medical, mental health, and outpatient surgical treatments.
• Optical, dental, and audiological coverage.
• Employee assistance program, sick pay scheme, long service rewards, and employee recognition awards.
• Participation in the Cycle to Work scheme and Electric Vehicle scheme.
• Free on-site parking and regular company social events.